Resource library
The same material we teach from. Written for reading out loud at a kitchen table, not for a security conference. Every page has its own web address, so you can send one to somebody.
In the library
- Published pieces11
- Categories10
- CostFree
- Permission to reprintNot needed
Print it, pass it around, pin it to a bulletin board.
11 items.
Guides
Agree on a family word this week
The one habit that beats a cloned voice. It takes five minutes and costs nothing.
How to spot a phishing email
Four checks, in order, that catch nearly all of them. No technical knowledge needed.
What to do if you have already paid
The first hour matters most. Here is the order to work through, and why shame is the wrong response.
Scam pattern glossary
Gift card, wire and payment app demands
Whatever the story is, it ends with a request to pay in a way that cannot be undone.
Government impersonation: Social Security, IRS and Medicare
A caller or recorded message claims your Social Security number has been suspended, you owe back taxes or your Medicare card needs replacing.
Investment and cryptocurrency opportunities
Steady, impressive returns from a platform you had not heard of, often introduced by somebody friendly rather than sold to you.
Package delivery and unpaid toll texts
A short text about a package that could not be delivered or a toll you supposedly missed, with a link to fix it.
Romance and long-distance friendship scams
Someone warm and attentive arrives online, becomes important quickly and eventually has an emergency.
Tech support scams
A frightening pop-up fills the screen with alarms and a phone number, or somebody calls claiming to be from Microsoft or Apple.
The bank fraud department callback
A text or call warns of a suspicious transfer on your account and gives you a number to call immediately.
The grandchild in trouble call
A panicked voice says it is your grandchild, in an accident or a jail cell, and begs you not to tell their parents.
Reading it is not the same as practicing it
People remember what they have argued with. In a session we play real voicemails, pass around real letters and let the room disagree about which ones are fake. That is what sticks.